I wish businesses limited the number of black people they hire in Customer Service because the service sucks. The politeness, professionalism, and elocution is just not evident. The worst: black women. Black women are surly, inattentive, gum-chewing, curt wonderments...because one wonders how in the hell they passed the job interview and subsequent performance evaluations?
If a black woman is in Customer Service, then the customer service is black
The nature of the business is moot. It could be a govt job, train station, bank teller, retail, whatever. If a black person, especially a black woman (who probably only got hired on a sob story of trying to get on her feet and provide for her fatherless family), is in Customer Service, then the customer service is black.
Or maybe they just give another type of service to us black customers? Unfortunately I'm not down for wearing white face just to be treated with respect and friendly, fair, patient customer service.
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